Technology company Solera Health has teamed up with Aon, a global professional services firm, to help employers offer more personalized health benefits and measure their return on investment, the companies announced Tuesday.
Phoenix, Arizona-based Solera Health is a digital health company that works with payers and employers to help match members and employees to point solutions. Its HALO Platform helps customers manage all of their contracted point solutions in one place, whether they’re part of Solera’s network or their own contracted solutions. Employees or members are also able to access all of their benefits through one web-based interface. Aon, meanwhile, has a tool called the Health Risk Navigator, which has machine learning capabilities to help identify members who are high risk and in need of intervention.
Through the new collaboration, Solera’s Halo platform will be integrated with the Health Risk Navigator, allowing employers to provide access to digital health solutions and engage high-risk employees. Some of Solera’s vendor partners on the Halo platform include WeightWatchers for weight management, Sword Health for musculoskeletal conditions and Headspace for mental health. Aon will also join Solera’s engagement, utilization and clinical data with employers’ medical and pharmacy data. This will help employers measure health outcomes and their return on investment.
The collaboration aims to address three major pain points for employers, according to Kevin Fyock, North American innovation leader for health solutions at Aon. The first is vendor fatigue as many employers are juggling multiple different point solutions. In fact, 43% of employers think there are too many solutions available, according to a recent survey from Business Group on Health. Solera’s platform allows them to manage these solutions in one place.
“When we talk to our clients, they say, ‘There are just so many different options out there, how do we bring them together? How do we make them work together? How do we layer on analytics? … That being a trend that we’re seeing in the market is probably why we gravitated towards creating this collaboration in the first place,” Fyock said in an interview.
In addition, many employers are struggling to engage their employees when it comes to these point solutions, and this collaboration helps identify and direct people to the care they need. Lastly, many employers have an “ill-defined ROI,” which the collaboration also helps improve, Fyock said.
“What we’re particularly excited about is utilizing Aon’s analytics to enhance those offerings that we were already quite excited about with Solera. [That] should help address that issue of engagement and then should help address some of the calculation and validation of ROI,” he stated.
Other companies helping employers manage point solution fatigue include Quantum Health, Accolade and Health Joy.
Photo: metamorworks, Getty Images